Improving public utilities operations and customer experiences with Google Maps
Public utility providers need to deal with complicated assets and a large volume of information. Increasingly, they are under pressure to expand and improve the services they provide to their customers, as well as ensure compliance with government regulations, improve sustainability and reduce losses and operating costs.
Google Maps Platform-based solutions allow public utility companies to view their own data overlaid on Google Maps and securely share that information with employees, stakeholders and the public. This offers many benefits, including enabling data-driven decision-making, optimizing operations, improving response to emergency events, enhancing customer satisfaction and increasing trust in the company.
With more precise data, a larger coverage area updated in real time, reliable directions anywhere in the world, a dynamic database of streets and points of interest and a familiar user interface, Google Maps Platform provides all the tools utility companies need for success.
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